1. Who we are

This website is operated by Retail Management LP, a company registered in Greece, under registration number 159854901000.

Our website address is: https://aegean-logistics.com

Our contact email is: fulfillment (at) aegean-logistics.com

2. What Personal Data We Collect

We collect and process the following data depending on your interaction with us:

🔹 For B2C Customers:

  • Name, shipping and billing addresses

  • Email address and phone number

  • Order history and payment information (via third-party processor)

  • IP address and browser/device information

🔹 For B2B Customers:

  • Company name, VAT/tax number

  • Business address, email, and contact person name

  • Purchase orders and transaction data

  • Login credentials for wholesale portal (if applicable)

3. How We Use Your Data

We process your data to:

  • Fulfill orders and provide customer service

  • Verify wholesale accounts (for B2B clients)

  • Process payments via third-party providers (Stripe, PayPal, etc.)

  • Comply with legal obligations (invoicing, tax reporting)

  • Send marketing communications (only with consent)

4. Legal Basis for Processing (GDPR)

We process your data under one or more of the following bases:

  • Contractual necessity (order processing, account creation)

  • Legitimate interests (security, fraud prevention, analytics)

  • Consent (marketing communications)

  • Legal obligations (accounting, tax compliance)

5. Sharing Your Data

We do not sell or rent your data.

We may share data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping carriers (e.g., FedEx, UPS)

  • Service providers (hosting, email, analytics)

  • Legal authorities if required by law

All third parties are GDPR-compliant or bound by equivalent regulations.

6. Data Retention

We retain personal data:

  • For as long as necessary to fulfill the purpose for which it was collected

  • Up to 10 years for legal/tax records (invoices, contracts)

  • Until you request deletion for marketing/contact accounts

7. Your Rights (for EU/EEA Residents)

You have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent at any time

  • File a complaint with a supervisory authority

Contact us at fulfillment (at) aegean-logistics.com to exercise any of these rights.

8. Cookies & Tracking

We use cookies for:

  • Shopping cart functionality

  • Login sessions

  • Analytics (Google Analytics, etc.)

  • Remarketing (if applicable)

You can control or disable cookies in your browser settings.

9. Third-Party Links

Our website may link to third-party services. We are not responsible for their content or privacy practices. Please review their privacy policies separately.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page.

12. Contact Us

If you have any questions or concerns, contact us at:
Retail Management LP
Agias Paraskevis 69, 15234 Athens, Greece
Email: fulfillment (at) aegean-logistics.com